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Service Now Course Topics Phno:8179736190,040-40154733 Introduction to Service Now What is Service N...
Service Now Course Topics
Phno:8179736190,040-40154733
Introduction to Service Now
What is Service Now
Why and who can use Service Now
Concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals, releases
Customize Homepage
Creating Gauges
Define CSS properties, UI Properties
Change visibility of Homepage and banner
Tables, Form, Dictionary
Creating Application, module
Creating table
Personalizing form and table layout
Creating Section,
View
Dictionary entries
Dictionary overrides
Reference qualifiers
Related lists
Update set’s Creation
Creating an update set
Merge update set
Retrieve Update set in another instance
Creating workflow
Workflow editor and workflow scripts
Workflow activities and workflow context
Workflow stages, transitions