Urgent Requirement in CCD – Assistant Manager / Café` Manager

Description

Urgent Requirement in CCD – Assistant Manager / Café` Manager
Location : Ahmedabad
Eligibility for Manager:
Any candidate with experience QSR (Quick Service Restaurant) Hotel or Food Industry , Retail background with a basic knowledge of stock management, inventory, Food cost, wastage.
Experience: 2-5 Years
Age Limit : 18 -32 yrs
Knowledge, Skills & Abilities:
• Excellent communication & influencing skill
• Result oriented
• Financial awareness & understanding of P&L
• Ability to strategize & analyze reports
• Sales & marketing orientation
• Planning & organizational skills
• Building & developing high performance team
• Operating system & internet skills
• Previous multiple-site supervision experience

Qualifications:

• BHM graduate

Duties & Responsibilities:
Financial:
• Supervise cluster of outlets.
• Maximize area sales performance and drive profits.
• Sales forecasting and apportioning targets across teams.
• Reviewing business performance in line with budgetary control
• Asset & Equipment maintenance.
• Salary costs for cafè level.
• Analysis of Sales: Salary ratio in the respective area assigned.
• Assuring the Timely indent is done for all the Cafes.
• Wastage control measures.
• Timely forecast of the stock in order to ensure the smooth operations.

Learning & Development Management:

• Retention of manpower.
• Manpower planning & translating requirements to HR periodically
• Handling transfers & takeovers
• Inspiring team & conduct employee initiative programs.
• Appraise subordinates and performance management.
• Team development and growth.
• Grievance handling & solving issues.
• Ensure the Training Certification of team members.

Process and customer orientation:
• Develop marketing & promotion ideas to increase walk-ins & sales.
• Ensure smooth support functions and further integration with operation team.
• Ensure all the Customer complaints are resolved.
• Analysis of Customer database complaints & drive the footfall in the cafes.
• Competitor analysis
• Vendor management.
• Market Intelligence.
• Waste management
• Statutory requirements
• Cafè issue resolution.
• Ensure the SOPs are followed through out the cafes.
• Fortnight Team Meetings to ensure the resolution of complaints.
• Integrity & cost controllable.

Authority:
• Recruit team members
• Issue C&C to Cafè Managers/Asst. Manager/ Team members
• Termination of team members
• Confirmation / elevation of team members

Contact Details
Monica Rathod
9033019419