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ServiceNow developer training
SADGURU TECHNOLOGIES SERVICENOW DEVELOPMENT PHNO:8179736190,040-40154733 Service Now Course Topics I...
Language Classes
| Hyderbad | Telangana
Description
SADGURU TECHNOLOGIES
SERVICENOW DEVELOPMENT
PHNO:8179736190,040-40154733
Service Now Course Topics
Introduction to Service Now
• What is Service Now
• Why and who can use Service Now
• Concept of cloud computing in Service Now
• Introduction to ITIL foundation
• Navigation and users
• Helpful portals, releases
Customize Homepage
• Creating Gauges
• Define CSS properties, UI Properties
• Change visibility of Homepage and banner
Tables, Form, Dictionary
• Creating Application, module
• Creating table
• Personalizing form and table layout
• Creating Section,
• View
• Dictionary entries
• Dictionary overrides
• Reference qualifiers
• Related lists
Update set’s Creation
Phno
• Creating an update set
• Merge update set
• Retrieve Update set in another instance
Creating workflow
• Workflow editor and workflow scripts
• Workflow activities and workflow context
• Workflow stages, transitions
Service catalog management
• Use of service catalog, back end execution
• Creating catalog item, record producer, order guide
• Create RITM and catalog task
• Attaching workflow to catalog items
Importing data in Service Now
• Data sources,
• XML import
• Transform maps,
• Scheduled data import
• Import sets
• Transform scripts
• Data load automation
